If parts of your carpet look stained or discoloured, your initial thought might be to have it cleaned, perhaps by our team. However, would this be the most cost-effective approach to the problem?

During the pre-clean inspection of the fabric, we may discover that you require carpet repairs, which we can also handle. Sometimes you may have no choice but to replace the carpet altogether. By asking yourself the following questions, you can arrive at a definitive decision.

Has the Carpet Been Cleaned Thoroughly Enough?

We trust that you have taken the initiative to regularly clean your carpet, whether it is in a home or workplace. So, if certain stains persist despite your efforts, it’s understandable that you might consider the carpet a lost cause.

However, before feeling discouraged, you might want to consider reaching out to a professional carpet cleaning company. We treat carpets with the hot water extraction method otherwise referred to as steam cleaning. This could potentially succeed in removing those stubborn stains.

Are You Left with a Foul Odour Even After Cleaning?

If you have thoroughly cleaned an area from top to bottom — including not only its carpet but also any chairs, sofas, shelves and other items but still detect an unpleasant smell in the room, the carpet is very likely the culprit. We would be happy to replace it for you.

Do You Dislike the Carpet’s Design?

Cleaning the carpet wouldn’t resolve the issue in this situation. Perhaps the carpet was included with the property when you moved in but doesn’t align with your aesthetic preferences.

Are You More Concerned About Health Than Aesthetics?

This might be the case if the carpet has a more neutral design rather than being elaborate. In this scenario, your main concern could be ensuring that bacteria and allergens are not left trapped among the fibres for too long, or at all, and then released into the indoor air, affecting its quality.

By professionally cleaning this carpet every 6-12 months, we can prevent it from giving rise to health problems on the property. You can browse our website to learn more about our Eastern Bay of Plenty services, which also include carpet repairs and installations.