Our Story

Carpets & Critters has been owned and operated by Tony Hatton for the last eight years. We proudly service the wider Eastern Bay of Plenty, including the East Coast, Opotiki, Ohope, Whakatane, Kawerau, Matata and surrounding areas.

At Carpets & Critters, we focus on offering the very best services to our customers for both residential and commercial properties. From professional carpet and upholstery cleaning in hotels to new carpet installations in a home study to pest control in a commercial office building, we can handle it. At Carpets & Critters, we approach every job and project with the same determination, professionalism and drive for excellent results. No project is too big or challenge too great for our professional team.

Our client testimonials reflect our story and commitment to excellence in customer service.

What We Do

We offer a range of services with a focus on excellence and high standards. With modern equipment, thorough training, the right qualifications and certifications as well as years of experience, we deliver a high a quality service at an affordable price. Our services include:

  • Carpet Cleaning
  • Upholstery Cleaning
  • Flood Restoration 24/7
  • Carpet Laying & Repairs
  • Pest Management

Our Process


Get In Touch

Get in touch with us by giving us a call, sending us an email or filling out our easy form


Get A Quote

After receiving all the details and looking at the issue/project from every angle, we will give you a free, no-obligation quote


Make A Booking

Reach out to our friendly team to book any of our services


Enjoy Our Service

Our qualified, professional staff will carry out the work quickly and to the highest standard

Residential Services

Are you vacating and need an end of tenancy professional carpet clean?
Do you need emergency flood restoration because of a burst pipe or hot water cylinder?
Would you like your beloved lounge looking like new again?
Have your carpets seen better days and need your home re-carpeted?
Do you have unwanted pests invading your home?

Whether you are a homeowner, tenant, landlord, or property manager Carpets & Critters can provide a comprehensive range of residential services to meet your needs & budget.

Commercial Services

No matter the size of your commercial property, we can handle the job!

Whether you need every office chair professionally cleaned, local school requiring an annual carpet cleaning service or commercial pest management in you motel, restaurant or retail store. Carpets & Critters will handle you job to the highest standard with complete professionalism.

We offer after hour services to minimize disturbance to your business and customers.

Certifications & Qualifications

nzqf logo
pest network
pmanz logo
iicrc certified
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Reviews From Our
Satisfied Clients.

Our commitment to excellent results and world-class customer service is something we take great pride in. Here are a few words from some of our happy clients.