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Carpet Cleaning vs. Carpet Replacement

If parts of your carpet look stained or discoloured, your initial thought might be to have it cleaned, perhaps by our team. However, would this be the most cost-effective approach to the problem?

During the pre-clean inspection of the fabric, we may discover that you require carpet repairs, which we can also handle. Sometimes you may have no choice but to replace the carpet altogether. By asking yourself the following questions, you can arrive at a definitive decision.

Has the Carpet Been Cleaned Thoroughly Enough?

We trust that you have taken the initiative to regularly clean your carpet, whether it is in a home or workplace. So, if certain stains persist despite your efforts, it’s understandable that you might consider the carpet a lost cause.

However, before feeling discouraged, you might want to consider reaching out to a professional carpet cleaning company. We treat carpets with the hot water extraction method otherwise referred to as steam cleaning. This could potentially succeed in removing those stubborn stains.

Are You Left with a Foul Odour Even After Cleaning?

If you have thoroughly cleaned an area from top to bottom — including not only its carpet but also any chairs, sofas, shelves and other items but still detect an unpleasant smell in the room, the carpet is very likely the culprit. We would be happy to replace it for you.

Do You Dislike the Carpet’s Design?

Cleaning the carpet wouldn’t resolve the issue in this situation. Perhaps the carpet was included with the property when you moved in but doesn’t align with your aesthetic preferences.

Are You More Concerned About Health Than Aesthetics?

This might be the case if the carpet has a more neutral design rather than being elaborate. In this scenario, your main concern could be ensuring that bacteria and allergens are not left trapped among the fibres for too long, or at all, and then released into the indoor air, affecting its quality.

By professionally cleaning this carpet every 6-12 months, we can prevent it from giving rise to health problems on the property. You can browse our website to learn more about our Eastern Bay of Plenty services, which also include carpet repairs and installations.

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We take great pride in the commitment we have to excellence and outstanding customer service.

Here are a few words from some of our satisfied customers.
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Paula Kurei
Got Tony and his services in to help.eliminate cockroaches. He did a marvelous job of getting rid of them and we've nothing since then. Also got him to help with mice and rats and once again a marvelous job.. our house is critter free..
Thanks Tony & crew

Peta Browne
Thanks Tony for the couch clean. My gosh what a difference you’ve made. It’s brilliant. I don’t let the kids on the couch now to avoid it getting dirty again! Hands down recommend carpets and critters if you need your couches cleaned. I’m positive Tony will do an amazing job on anything else you need also.
Thank you!

Erna du Preez
Shout out to Tony from Carpets & Critters. He cleaned and flea treated our carpets after we moved out of our rental.
He was excellent in communication, patient and did a fantastic job. We would DEFINITELY recommend them and use them again in future!

Katie Worthy
Amazing service! Super friendly and helpful. A late pre-Christmas request and it wasnt a problem. Highly recommend.
Chris Joubert
Tony had a tough job with the state of our carpets due to two messy large dogs, but he got them looking good as new and smelling fresh again. Amazing service and highly recommended!

Clare Lowrie
Tony did such a great job cleaning our carpet where the cat had peed. Very quick, efficient and friendly service and the cleaning products smell nice compared to others we’ve used.

Serai Stockman
We had Tony out to do a fly extermination at our place and it’s been an absolute game changer. We haven’t seen a fly since — the one that did sneak in didn’t last long at all. Excellent service and already recommended him to the whole family!

Petra Parkinson
Tony has done a great professional job in placing a patch in our carpet where the fire place was removed. It looks amazing and I can’t actually see where it is joined in. It’s perfect!
Thank you for a wonderful job.

Sara Davie
We used Carpets and Critters and we were very impressed with their communication and their service. They came when they said they were going to come, they did a great job and there was excellent communication throughout. We are very happy with the finished result. Thank you so much

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