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Mould Remediation

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Restore a Healthy, Fresh Home
Mould Removal Specialists in the Bay of Plenty

At Carpets & Critters, we understand that mould is more than just an eyesore — it’s a hidden health risk, and it damages your home. With our proven mould remediation services, we don’t just clean what’s visible: we tackle the source, treat hidden areas, and help prevent mould from coming back.

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Our Process –
Simple, Transparent, and Hassle-Free

01

GET IN
TOUCH

Reach out to us via phone, email, or our online contact form. Provide a brief description of your issue, and our friendly team will assist you.

02

GET A
QUOTE

We assess your specific needs and provide a free, no-obligation quote based on the scope of the job. Transparency is key—no hidden fees, just clear pricing.

03

Book Your
Service

Once you're happy with the quote, schedule a time that suits you. You can book online or give us a call to arrange a convenient appointment.

04

Experience Quality Service

Our qualified and professional team will handle the job efficiently and with the highest level of care, ensuring outstanding results for your home or business.

Why Call Us for Mould Remediation?

  • Fast, professional response: Mould grows quickly in damp, humid spaces, so we act promptly with expert assessment and treatment
  • Highly trained, certified technicians: Our team is IICRC-certified and follows industry best practices.
  • Advanced equipment: We use industrial air movers, dehumidifiers, and HEPA filtration to thoroughly treat and dry affected areas.
  • Safe, eco-conscious solutions: Just like our carpet cleaning, we prioritise non-toxic and pet-safe methods.
  • Transparent process & free quote: Get in touch, we assess the issue, and provide a no-obligation estimate.
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Why Mould Remediation Matters for Health & Property

  • Health Risks: Mould exposure can trigger allergies, asthma, respiratory irritation, and other symptoms if left untreated.
  • Property Damage: Mould can weaken building materials, ruin carpets, plasterboard, and more.
  • Indoor Air Quality: Even if mould isn’t visible, spores can circulate in the air and create musty smells or trigger health issues.
  • Prevention Saves Money: Early, professional treatment helps you avoid costly repairs or full rebuilds later.
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Our Services

These are offered for both Residential and Commercial Spaces.
Upholstery Cleaning
Our professional upholstery cleaning services are designed to refresh and thoroughly clean all types of furniture, regardless of size or fabric delicacy. Utilising specialised equipment and techniques, we remove dirt, allergens, and stains, leaving your furniture looking and feeling revitalised.
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Leather Cleaning
We specialise in cleaning and conditioning leather furniture, addressing issues such as soil buildup, stains, fading, and scratches. Our experts thoroughly clean both protected and unprotected leather upholstery to remove soil, apply matching colour to minimise scratches and condition the leather to prevent cracking and restore its appearance.​
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Fabric Protection
To safeguard your upholstery and carpets from future stains and spills, we offer fabric protection services. Our fabric protector adds a layer of defence to your fabric, wrapping the fibres with a protective coating similar to car wax on a car, making spots and stains less likely to become permanent and keeping your carpets cleaner for longer.
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Service Areas & Availability

We proudly serve the Bay of Plenty.

Whether it’s a residential living space, a commercial building, or a property manager’s concern — our mould remediation team is ready to help.

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The Mould Remediation Process:
Thorough & Reliable

Initial Inspection & Assessment

We start with a detailed inspection to find all mould-affected areas — including hidden spots behind walls, under flooring, or in carpets. We check moisture levels to understand the root cause.

Source Control

Before any treatment, we help you resolve the moisture issue — whether it’s a leaking pipe, condensation problem, or poor ventilation — to prevent re-growth.

Remediation Treatment

We remove or isolate materials that are irreparably mouldy (if needed). Apply antimicrobial treatments to affected surfaces. Use professional HEPA vacuums and scrubbing tools to remove mould spores.

Drying & Air Purification

Using our industrial dehumidifiers and air movers, we thoroughly dry the area. At the same time, we run HEPA-filtered air scrubbers to capture airborne spores.

Odour Treatment & Sanitisation

Once dry, we apply odour-neutralising treatments (drawing on our odour treatment expertise) to leave your space clean and fresh.

Prevention & Monitoring

We provide recommendations for long-term mould prevention — like ventilation best practices, dehumidifier options, and maintenance advice.

Let Our Customers

Speak For Themselves

We take great pride in the commitment we have to excellence and outstanding customer service.

Here are a few words from some of our satisfied customers.
Quotes icon
Crystal Beach
Excellent service every time A++ would highly recommend.
Son Brady
Tony was punctual very approachable and helped with deciding the best plan for the job I needed done.
Sarit Singh
Tony and Keith came over and were very informative. Highly recommended.
Sue Carnegie-Harding
Excellent service. Did an amazing job. Carpets look like new again. Would recommend.
Amit Kumar
Fantastic Service - we needed carpet cleaning done over the weekend and I rang Tony up, he had his plate full but he did the job for us on a Sunday...and no short cuts taken...highly recommend them.
Alma Bainbridge
Tony and Keith have done an amazing job. The two rooms had stains that we thought could never be removed. We are amazed with the results. We would definitely recommend Tony for his time keeping and professionalism. They will be returning to completed the lounge dining once we are ready.
Kim Roia Le Bagge
Tony and his team did a great job with our carpet and we would recommend them HIGHLY to anyone. They fitted us in even though they were busy and the result was SO good. As for Tony, SO professional and just the loveliest guy. Thanks Carpets and Critters, will definately use you again. Kim and Vince.
Nicole Clarke
The team did a great, super thorough job of cleaning my lounge suite for me. Tony was also happy to give me advice on a few other problem areas around my house and talk me through options for taking care of them.
Tirohanga Holiday Park
Great service from Tony and his team, very friendly and helpful.
His Critter work with us is very successful.

Certifications & Partners

pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo
pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo
pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo
pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo
pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo
pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo

Get In Touch

If you have any questions, please don’t hesitate to contact us or complete the form provided.
Contact Form
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If you have any questions, please don’t hesitate to contact us or complete the form provided.
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