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Mould Remediation

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Restore a Healthy, Fresh Home
Mould Removal Specialists in the Bay of Plenty & auckland

At Carpets & Critters, we understand that mould is more than just an eyesore — it’s a hidden health risk, and it damages your home. With our proven mould remediation services, we don’t just clean what’s visible: we tackle the source, treat hidden areas, and help prevent mould from coming back.

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Our Process –
Simple, Transparent, and Hassle-Free

01

GET IN
TOUCH

Reach out to us via phone, email, or our online contact form. Provide a brief description of your issue, and our friendly team will assist you.

02

GET A
QUOTE

We assess your specific needs and provide a free, no-obligation quote based on the scope of the job. Transparency is key—no hidden fees, just clear pricing.

03

Book Your
Service

Once you're happy with the quote, schedule a time that suits you. You can book online or give us a call to arrange a convenient appointment.

04

Experience Quality Service

Our qualified and professional team will handle the job efficiently and with the highest level of care, ensuring outstanding results for your home or business.

Why Call Us for Mould Remediation?

  • Fast, professional response: Mould grows quickly in damp, humid spaces, so we act promptly with expert assessment and treatment
  • Highly trained, certified technicians: Our team is IICRC-certified and follows industry best practices.
  • Advanced equipment: We use industrial air movers, dehumidifiers, and HEPA filtration to thoroughly treat and dry affected areas.
  • Safe, eco-conscious solutions: Just like our carpet cleaning, we prioritise non-toxic and pet-safe methods.
  • Transparent process & free quote: Get in touch, we assess the issue, and provide a no-obligation estimate.
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Why Mould Remediation Matters for Health & Property

  • Health Risks: Mould exposure can trigger allergies, asthma, respiratory irritation, and other symptoms if left untreated.
  • Property Damage: Mould can weaken building materials, ruin carpets, plasterboard, and more.
  • Indoor Air Quality: Even if mould isn’t visible, spores can circulate in the air and create musty smells or trigger health issues.
  • Prevention Saves Money: Early, professional treatment helps you avoid costly repairs or full rebuilds later.
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Our Services

These are offered for both Residential and Commercial Spaces.
Upholstery Cleaning
Our professional upholstery cleaning services are designed to refresh and thoroughly clean all types of furniture, regardless of size or fabric delicacy. Utilising specialised equipment and techniques, we remove dirt, allergens, and stains, leaving your furniture looking and feeling revitalised.
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Leather Cleaning
We specialise in cleaning and conditioning leather furniture, addressing issues such as soil buildup, stains, fading, and scratches. Our experts thoroughly clean both protected and unprotected leather upholstery to remove soil, apply matching colour to minimise scratches and condition the leather to prevent cracking and restore its appearance.​
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Fabric Protection
To safeguard your upholstery and carpets from future stains and spills, we offer fabric protection services. Our fabric protector adds a layer of defence to your fabric, wrapping the fibres with a protective coating similar to car wax on a car, making spots and stains less likely to become permanent and keeping your carpets cleaner for longer.
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Service Areas & Availability

We proudly serve the Bay of Plenty.

Whether it’s a residential living space, a commercial building, or a property manager’s concern — our mould remediation team is ready to help.

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The Mould Remediation Process:
Thorough & Reliable

Initial Inspection & Assessment

We start with a detailed inspection to find all mould-affected areas — including hidden spots behind walls, under flooring, or in carpets. We check moisture levels to understand the root cause.

Source Control

Before any treatment, we help you resolve the moisture issue — whether it’s a leaking pipe, condensation problem, or poor ventilation — to prevent re-growth.

Remediation Treatment

We remove or isolate materials that are irreparably mouldy (if needed). Apply antimicrobial treatments to affected surfaces. Use professional HEPA vacuums and scrubbing tools to remove mould spores.

Drying & Air Purification

Using our industrial dehumidifiers and air movers, we thoroughly dry the area. At the same time, we run HEPA-filtered air scrubbers to capture airborne spores.

Odour Treatment & Sanitisation

Once dry, we apply odour-neutralising treatments (drawing on our odour treatment expertise) to leave your space clean and fresh.

Prevention & Monitoring

We provide recommendations for long-term mould prevention — like ventilation best practices, dehumidifier options, and maintenance advice.

Let Our Customers

Speak For Themselves

We take great pride in the commitment we have to excellence and outstanding customer service.

Here are a few words from some of our satisfied customers.
Quotes icon

Paula Kurei
Got Tony and his services in to help.eliminate cockroaches. He did a marvelous job of getting rid of them and we've nothing since then. Also got him to help with mice and rats and once again a marvelous job.. our house is critter free..
Thanks Tony & crew

Peta Browne
Thanks Tony for the couch clean. My gosh what a difference you’ve made. It’s brilliant. I don’t let the kids on the couch now to avoid it getting dirty again! Hands down recommend carpets and critters if you need your couches cleaned. I’m positive Tony will do an amazing job on anything else you need also.
Thank you!

Erna du Preez
Shout out to Tony from Carpets & Critters. He cleaned and flea treated our carpets after we moved out of our rental.
He was excellent in communication, patient and did a fantastic job. We would DEFINITELY recommend them and use them again in future!

Katie Worthy
Amazing service! Super friendly and helpful. A late pre-Christmas request and it wasnt a problem. Highly recommend.
Chris Joubert
Tony had a tough job with the state of our carpets due to two messy large dogs, but he got them looking good as new and smelling fresh again. Amazing service and highly recommended!

Clare Lowrie
Tony did such a great job cleaning our carpet where the cat had peed. Very quick, efficient and friendly service and the cleaning products smell nice compared to others we’ve used.

Serai Stockman
We had Tony out to do a fly extermination at our place and it’s been an absolute game changer. We haven’t seen a fly since — the one that did sneak in didn’t last long at all. Excellent service and already recommended him to the whole family!

Petra Parkinson
Tony has done a great professional job in placing a patch in our carpet where the fire place was removed. It looks amazing and I can’t actually see where it is joined in. It’s perfect!
Thank you for a wonderful job.

Sara Davie
We used Carpets and Critters and we were very impressed with their communication and their service. They came when they said they were going to come, they did a great job and there was excellent communication throughout. We are very happy with the finished result. Thank you so much

Certifications & Partners

pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo
pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo
pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo
pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo
pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo
pmanz logo
IICRC Certified logo
BCITO logo
PestNetwork logo
NZQF logo

Get In Touch

If you have any questions, please don’t hesitate to contact us or complete the form provided.
Contact Form
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If you have any questions, please don’t hesitate to contact us or complete the form provided.
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