Professional Rug Cleaning in Eastern Bay of Plenty
Your rugs do more than cover your floors—they enhance your space, add comfort, and trap dust and allergens to improve air quality. Over time, however, rugs accumulate dirt, stains, and bacteria, making them look dull and potentially impacting your health.
At Carpets & Critters, we provide expert rug cleaning services that go beyond regular vacuuming, ensuring your rugs are deep-cleaned, refreshed, and protected for long-term use.
We use a specialised, multi-step cleaning method to ensure your rug receives the best treatment possible:
01
Detailed Pre-Inspection
We assess rug material, fibre type, and condition to determine the best cleaning approach.
02
Commercial-Grade Pre-Vacuuming
Removes loose dirt, dust mites, and debris, setting the stage for deep cleaning.
03
Stain & Spot Treatment
Pre-treats stains with rug-safe, fabric-specific solutions for maximum removal without damage.
04
Deep Cleaning & Gentle Agitation
Our cleaning process breaks down deep-seated dirt, bacteria, and allergens, restoring freshness.
05
Rinse & Moisture Extraction
Uses low-moisture techniques to extract residue and excess water, speeding up drying time.
06
Grooming & Final Inspection
Fibers are groomed for a fresh, even look, ensuring a soft, revitalised finish.
Why Choose Professional Rug Cleaning?
Deep Cleans Beyond the Surface Removes dust, dirt, pet dander, and allergens trapped in the fibres. Restores Vibrancy & Texture Lifts embedded dirt to bring back original colours and softness. Eliminates Odours & Bacteria Neutralises pet smells, food spills, and musty odours for a fresher home. Extends the Life of Your Rug Prevents fibre breakdown and wear, preserving your investment. Safe & Eco-Friendly Solutions Non-toxic cleaning, safe for kids and pets.
Our Process – Simple, Transparent, and Hassle-Free
01
GET IN TOUCH
Reach out to us via phone, email, or our online contact form. Provide a brief description of your issue, and our friendly team will assist you.
02
GET A QUOTE
We assess your specific needs and provide a free, no-obligation quote based on the scope of the job. Transparency is key—no hidden fees, just clear pricing.
03
Book Your Service
Once you're happy with the quote, schedule a time that suits you. You can book online or give us a call to arrange a convenient appointment.
04
Experience Quality Service
Our qualified and professional team will handle the job efficiently and with the highest level of care, ensuring outstanding results for your home or business.
Our Carpet Services
These are offered for both Residential and Commercial Spaces.
Don't let dirt, stains, and odours take over your rugs. Trust Carpets & Critters to bring back their freshness and softness with our expert rug cleaning services.
Call us now or Request a Free Quote Online!
Let us bring new life to your carpets and rugs with our professional cleaning and stain treatment solutions. Get in touch today!
Certified Carpet Cleaning Experts
Trained in advanced cleaning and stain removal techniques.
Industry-Leading Equipment
Powerful steam extraction and deep-cleaning technology.
Safe & Eco-Friendly Solutions
Non-toxic, child- and pet-safe treatments.
Tailored for Homes & Businesses
Flexible services for residential and commercial spaces.
Let Our Customers
Speak For Themselves
We take great pride in the commitment we have to excellence and outstanding customer service.
Here are a few words from some of our satisfied customers.
Crystal Beach
Excellent service every time A++ would highly recommend.
Son Brady
Tony was punctual very approachable and helped with deciding the best plan for the job I needed done.
Sarit Singh
Tony and Keith came over and were very informative. Highly recommended.
Sue Carnegie-Harding
Excellent service. Did an amazing job. Carpets look like new again. Would recommend.
Amit Kumar
Fantastic Service - we needed carpet cleaning done over the weekend and I rang Tony up, he had his plate full but he did the job for us on a Sunday...and no short cuts taken...highly recommend them.
Alma Bainbridge
Tony and Keith have done an amazing job. The two rooms had stains that we thought could never be removed. We are amazed with the results. We would definitely recommend Tony for his time keeping and professionalism. They will be returning to completed the lounge dining once we are ready.
Kim Roia Le Bagge
Tony and his team did a great job with our carpet and we would recommend them HIGHLY to anyone. They fitted us in even though they were busy and the result was SO good. As for Tony, SO professional and just the loveliest guy. Thanks Carpets and Critters, will definately use you again. Kim and Vince.
Nicole Clarke
The team did a great, super thorough job of cleaning my lounge suite for me. Tony was also happy to give me advice on a few other problem areas around my house and talk me through options for taking care of them.
Tirohanga Holiday Park
Great service from Tony and his team, very friendly and helpful. His Critter work with us is very successful.
Certifications & Partners
Get In Touch
If you have any questions, please don’t hesitate to contact us or complete the form provided.
