Professional Carpet Cleaning in Eastern Bay of Plenty
Deep Cleaning for Healthier, Fresher Carpets
At Carpets & Critters, we know that clean carpets aren't just about appearance—they're essential for a healthy and comfortable environment. Over time, carpets trap dirt, bacteria, allergens, and stains that regular vacuuming simply can't remove. That's why we provide professional carpet cleaning services designed to restore freshness, improve indoor air quality, and extend the life of your carpets.
Whether you need routine cleaning, stain removal, or deep extraction cleaning, our team ensures that your carpets look great, feel fresh, and are free from harmful contaminants.
We use an advanced, multi-step cleaning method that ensures deep-down dirt, allergens, and stubborn stains are completely removed. Here's what you can expect:
01
Pre-Inspection
We assess the condition of your carpet, identifying areas with heavy soiling, stains, or damage to customise our cleaning approach.
02
Commercial-Grade Pre-Vacuum
A thorough vacuuming process removes loose dirt, dust mites, and allergens, preparing your carpet for deep cleaning.
03
Stain Pre-Treatment
Tough stains? No problem. We apply targeted treatments to break down stubborn stains before the deep cleaning process begins.
04
Eco-Friendly Pre-Spray
Our non-toxic, eco-friendly cleaning solution loosens embedded dirt and eliminates bacteria, ensuring a safer, healthier clean.
05
Pre-Clean Agitation
Using specialised equipment, we gently agitate carpet fibres to dislodge deep-seated dirt and debris.
06
Hot Water Extraction (Deep Steam Cleaning)
Our truck-mounted extraction system injects hot water and cleaning agents deep into the carpet fibres, then removes dirt, bacteria, and residue, leaving your carpets fresh and hygienic.
07
Grooming & Drying (Upon Request)
Grooming enhances the appearance and texture of your carpet while also speeding up the drying process. Drying time is typically 4-6 hours, depending on ventilation and humidity levels.
Why Choose Carpets & Critters?
Over 10 Years of Expertise Trusted by homeowners, businesses, and property managers. Truck-Mounted Equipment Powerful extraction for a deeper clean. Eco-Friendly & Safe Solutions Non-toxic cleaning, safe for children and pets. Fast, Reliable Service Prompt appointments with minimal drying time. Competitive Pricing & Quality Results Exceptional service without hidden costs.
Deep Cleaning That Regular Vacuuming Can't Achieve
Carpets trap dust, allergens, and bacteria that can impact air quality. Our deep-cleaning process removes hidden dirt to create a healthier indoor environment.
Deep Cleaning That Regular Vacuuming Can't Achieve
Carpets trap dust, allergens, and bacteria that can impact air quality. Our deep-cleaning process removes hidden dirt to create a healthier indoor environment.
Our cleaning process eliminates dust mites, pet dander, pollen, and bacteria, making it ideal for families, businesses, and individuals with asthma or allergies.
Dirty carpets can make an entire space feel unkempt. Our service refreshes and restores your carpet, making your home or business look cleaner and more inviting.
Our Process – Simple, Transparent, and Hassle-Free
01
GET IN TOUCH
Reach out to us via phone, email, or our online contact form. Provide a brief description of your issue, and our friendly team will assist you.
02
GET A QUOTE
We assess your specific needs and provide a free, no-obligation quote based on the scope of the job. Transparency is key—no hidden fees, just clear pricing.
03
Book Your Service
Once you're happy with the quote, schedule a time that suits you. You can book online or give us a call to arrange a convenient appointment.
04
Experience Quality Service
Our qualified and professional team will handle the job efficiently and with the highest level of care, ensuring outstanding results for your home or business.
Our Carpet Services
These are offered for both Residential and Commercial Spaces.
Don't wait until stains and allergens take over your carpets. Let Carpets & Critters bring back the freshness and cleanliness you deserve. Call us now or Request a Free Quote Online!
Let us bring new life to your carpets and rugs with our professional cleaning and stain treatment solutions. Get in touch today!
Certified Carpet Cleaning Experts
Trained in advanced cleaning and stain removal techniques.
Industry-Leading Equipment
Powerful steam extraction and deep-cleaning technology.
Safe & Eco-Friendly Solutions
Non-toxic, child- and pet-safe treatments.
Tailored for Homes & Businesses
Flexible services for residential and commercial spaces.
Let Our Customers
Speak For Themselves
We take great pride in the commitment we have to excellence and outstanding customer service.
Here are a few words from some of our satisfied customers.
Paula Kurei
Got Tony and his services in to help.eliminate cockroaches. He did a marvelous job of getting rid of them and we've nothing since then. Also got him to help with mice and rats and once again a marvelous job.. our house is critter free.. Thanks Tony & crew
Peta Browne
Thanks Tony for the couch clean. My gosh what a difference you’ve made. It’s brilliant. I don’t let the kids on the couch now to avoid it getting dirty again! Hands down recommend carpets and critters if you need your couches cleaned. I’m positive Tony will do an amazing job on anything else you need also. Thank you!
Erna du Preez
Shout out to Tony from Carpets & Critters. He cleaned and flea treated our carpets after we moved out of our rental. He was excellent in communication, patient and did a fantastic job. We would DEFINITELY recommend them and use them again in future!
Katie Worthy
Amazing service! Super friendly and helpful. A late pre-Christmas request and it wasnt a problem. Highly recommend.
Chris Joubert
Tony had a tough job with the state of our carpets due to two messy large dogs, but he got them looking good as new and smelling fresh again. Amazing service and highly recommended!
Clare Lowrie
Tony did such a great job cleaning our carpet where the cat had peed. Very quick, efficient and friendly service and the cleaning products smell nice compared to others we’ve used.
Serai Stockman
We had Tony out to do a fly extermination at our place and it’s been an absolute game changer. We haven’t seen a fly since — the one that did sneak in didn’t last long at all. Excellent service and already recommended him to the whole family!
Petra Parkinson
Tony has done a great professional job in placing a patch in our carpet where the fire place was removed. It looks amazing and I can’t actually see where it is joined in. It’s perfect! Thank you for a wonderful job.
Sara Davie
We used Carpets and Critters and we were very impressed with their communication and their service. They came when they said they were going to come, they did a great job and there was excellent communication throughout. We are very happy with the finished result. Thank you so much
Certifications & Partners
Get In Touch
If you have any questions, please don’t hesitate to contact us or complete the form provided.
