Professional Rug Cleaning in Eastern Bay of Plenty
Your rugs do more than cover your floors—they enhance your space, add comfort, and trap dust and allergens to improve air quality. Over time, however, rugs accumulate dirt, stains, and bacteria, making them look dull and potentially impacting your health.
At Carpets & Critters, we provide expert rug cleaning services that go beyond regular vacuuming, ensuring your rugs are deep-cleaned, refreshed, and protected for long-term use.
We use a specialised, multi-step cleaning method to ensure your rug receives the best treatment possible:
01
Detailed Pre-Inspection
We assess rug material, fibre type, and condition to determine the best cleaning approach.
02
Commercial-Grade Pre-Vacuuming
Removes loose dirt, dust mites, and debris, setting the stage for deep cleaning.
03
Stain & Spot Treatment
Pre-treats stains with rug-safe, fabric-specific solutions for maximum removal without damage.
04
Deep Cleaning & Gentle Agitation
Our cleaning process breaks down deep-seated dirt, bacteria, and allergens, restoring freshness.
05
Rinse & Moisture Extraction
Uses low-moisture techniques to extract residue and excess water, speeding up drying time.
06
Grooming & Final Inspection
Fibers are groomed for a fresh, even look, ensuring a soft, revitalised finish.
Why Choose Professional Rug Cleaning?
Deep Cleans Beyond the Surface Removes dust, dirt, pet dander, and allergens trapped in the fibres. Restores Vibrancy & Texture Lifts embedded dirt to bring back original colours and softness. Eliminates Odours & Bacteria Neutralises pet smells, food spills, and musty odours for a fresher home. Extends the Life of Your Rug Prevents fibre breakdown and wear, preserving your investment. Safe & Eco-Friendly Solutions Non-toxic cleaning, safe for kids and pets.
Our Process – Simple, Transparent, and Hassle-Free
01
GET IN TOUCH
Reach out to us via phone, email, or our online contact form. Provide a brief description of your issue, and our friendly team will assist you.
02
GET A QUOTE
We assess your specific needs and provide a free, no-obligation quote based on the scope of the job. Transparency is key—no hidden fees, just clear pricing.
03
Book Your Service
Once you're happy with the quote, schedule a time that suits you. You can book online or give us a call to arrange a convenient appointment.
04
Experience Quality Service
Our qualified and professional team will handle the job efficiently and with the highest level of care, ensuring outstanding results for your home or business.
Our Carpet Services
These are offered for both Residential and Commercial Spaces.
Don't let dirt, stains, and odours take over your rugs. Trust Carpets & Critters to bring back their freshness and softness with our expert rug cleaning services.
Call us now or Request a Free Quote Online!
Let us bring new life to your carpets and rugs with our professional cleaning and stain treatment solutions. Get in touch today!
Certified Carpet Cleaning Experts
Trained in advanced cleaning and stain removal techniques.
Industry-Leading Equipment
Powerful steam extraction and deep-cleaning technology.
Safe & Eco-Friendly Solutions
Non-toxic, child- and pet-safe treatments.
Tailored for Homes & Businesses
Flexible services for residential and commercial spaces.
Let Our Customers
Speak For Themselves
We take great pride in the commitment we have to excellence and outstanding customer service.
Here are a few words from some of our satisfied customers.
Paula Kurei
Got Tony and his services in to help.eliminate cockroaches. He did a marvelous job of getting rid of them and we've nothing since then. Also got him to help with mice and rats and once again a marvelous job.. our house is critter free.. Thanks Tony & crew
Peta Browne
Thanks Tony for the couch clean. My gosh what a difference you’ve made. It’s brilliant. I don’t let the kids on the couch now to avoid it getting dirty again! Hands down recommend carpets and critters if you need your couches cleaned. I’m positive Tony will do an amazing job on anything else you need also. Thank you!
Erna du Preez
Shout out to Tony from Carpets & Critters. He cleaned and flea treated our carpets after we moved out of our rental. He was excellent in communication, patient and did a fantastic job. We would DEFINITELY recommend them and use them again in future!
Katie Worthy
Amazing service! Super friendly and helpful. A late pre-Christmas request and it wasnt a problem. Highly recommend.
Chris Joubert
Tony had a tough job with the state of our carpets due to two messy large dogs, but he got them looking good as new and smelling fresh again. Amazing service and highly recommended!
Clare Lowrie
Tony did such a great job cleaning our carpet where the cat had peed. Very quick, efficient and friendly service and the cleaning products smell nice compared to others we’ve used.
Serai Stockman
We had Tony out to do a fly extermination at our place and it’s been an absolute game changer. We haven’t seen a fly since — the one that did sneak in didn’t last long at all. Excellent service and already recommended him to the whole family!
Petra Parkinson
Tony has done a great professional job in placing a patch in our carpet where the fire place was removed. It looks amazing and I can’t actually see where it is joined in. It’s perfect! Thank you for a wonderful job.
Sara Davie
We used Carpets and Critters and we were very impressed with their communication and their service. They came when they said they were going to come, they did a great job and there was excellent communication throughout. We are very happy with the finished result. Thank you so much
Certifications & Partners
Get In Touch
If you have any questions, please don’t hesitate to contact us or complete the form provided.
